COVID-19: KTMB Kuatkuasa Perintah Kawalan Ke Atas Penumpang, Tren

Latest KTMB Update for Train Ticket Refund

ETS and KTM Intercity Train Refund (18 March – 14 April 2020)

Refund Link: http://staff.ktmb.com.my/oref/frms

This link was created to facilitate customers to apply for refund of ETS and KTM Intercity train travelling date from 18th March 2020 – 14th April 2020. Customers will receive a refund in their personal bank account within 45 days from the date of application.

Shuttle Tebrau (JBS – Woodlands) Train Refund (18 March – 14 April 2020)

Refund Link: https://ticket.ktmb.com.my/Booking/Oref

This link was created to facilitate customers to apply for refund of Shuttle Tebrau (JBS – Woodlands) train travelling date from 18th March 2020 – 14th April 2020. Customers will receive a refund in their personal bank account within 45 days from the date of application.

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2020 Malaysia Movement Control Order – COVID-19

Can I get a refund for the KTMB train ticket due to COVID-19 Malaysia Movement Control Order?

  • Train ticket date from 18 until 14 April 2020 entitled to get a full refund.

How to get a refund for the KTMB train ticket?

  • You either can refund or change your date.
  • You can get a refund online by using this link.

KTMB COVID-19 AnnouncementKTMB COVID-19 Refund Announcement