Facilities and Services


Lost and Found

For further assistance, approach the Customer Relations Officer at the information counter at Level 1 or Level 2. Alternatively, proceed directly to the Police Booth.

Surau (prayer rooms)

The rooms are located at level 1 and Level 4.Telekung, Kain Pelekat and Sejadah are also provided.


Mekar Medik Sdn Bhd (Poliklinik Sentral) is located on level 2.

Operation hours:

  • Monday – Friday, 9.00am – 10.00 pm
  • Saturday / Public Holiday: 9.00 am – 5.00 pm
  • Sunday: 9.00 am – 1.00 pm
  • Tel: 03-2272 2526

Special Handling

Wheelchairs for the disabled are available upon request. Kindly inquire the service from the Customer Relations Officers at the Information Counter at Level 1 or Level 2.


Semasa Parking has been in the industry since 2006. We Operate & Manage all type of Car Park Sites ranging from 400 to 4000 bays per site. With our current manpower strength, we are able to manage the sites with proper controls and policies to ensure the area is secured, controlled and vehicle friendly area. More >>

  • First 15 minutes: FREE
  • 1st Hour: RM 4.00
  • Next subsequent hour: RM4.00
  • No maximum day rate

Further information, please contact Semasa parking

  • Address: Car Park Management Office, Level 4, Stesen Sentral Kuala Lumpur, 50470 Kuala Lumpur.
  • Tel: 03-22601197

Alternatively, you can check out the other available parking options around KL Sentral and Brickfields area.

Shower Room

The KL Sentral shower room facility was closed in 2017. Please find the alternative shower room at only RM10 inclusive towel and body soap.

Luggage Storage / Lockers

Dr. Locker is the only available luggage storage in KL Sentral.

  • Location: Level 1 & Level 2
  • Operation time: 24 hours
  • Charges: RM 10.00 – RM 50.00 per day
SmallRM 10 per day
MediumRM 20-30 per day
LargeRM 50 per day

KL Sentral Luggage Check-In

For flight check-in at KL Sentral, proceed to the KLIA Ekspres Departure Hall, located within the KL City Air Terminal. When you check in your luggage and collect your flight boarding pass at KL Sentral, your luggage will be tagged to your destination and automatically transferred to your flight at KLIA. You are now free to squeeze in last-minute errands or shopping in the city before boarding your train for the airport!

For more details, read the article KL Sentral luggage check-in.


Baby changing room
With convenient for mothers in mind, a baby changing room is provided at Stesen Sentral Kuala Lumpur. Located at level 2, the facility is created with privacy in mind and include a diaper changing table, a baby bed, chair, and a washbasin. This is a place especially designed for mothers to care and nurture their young’s at their own privacy.

Emergency room
Located at Level 2, Main Entrance. For further assistant, please contact Duty Officer at 013-33300077.